iknPrivacy Policy

This page describes what we collect when you use ikn and how we keep that data protected. We at ikn take your privacy seriously. When you create an account, deposit funds, or play games on our ikn platform, we collect certain information. We use that data only to operate our service, process your payments, and comply with legal requirements.

Our ikn privacy policy applies to all users accessing our platform from supported jurisdictions. We do not sell your personal information to third parties. We share data only with payment processors—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—and with legal authorities when required by law. Your account data on ikn is encrypted and stored securely.

We at ikn are transparent about how we handle your information. This policy explains what data we collect, how we use it, and what rights you have. If you have questions about our ikn privacy practices, contact our support team.

What data we collect on ikn

We collect your email address, username, and password when you register on ikn. We also collect your phone number if you provide it. When you deposit funds on our ikn platform, we collect payment information—your e-wallet account details or bank virtual account number. We do not store unencrypted card numbers or banking credentials on our ikn servers.

We at ikn collect your IP address and device information when you access our platform. This helps us detect fraudulent activity and prevent unauthorized access to your ikn account. We also log your game activity, deposits, withdrawals, and account balance history. This transaction history on ikn is stored for your records and for dispute resolution.

When you contact our ikn support team, we collect your message and any attachments. We use this information to resolve your issue and improve our ikn customer service. We keep support conversations on file for a reasonable period.

How we use your data on ikn

We at ikn use your email to send account notifications, deposit confirmations, and withdrawal updates. We use your phone number to contact you if we detect suspicious activity on your ikn account. We use your payment information to process deposits and withdrawals on our platform.

Our ikn platform uses your IP address and device information to prevent fraud and unauthorized access. We analyze this data to detect patterns of abuse or multiple accounts linked to the same person. If we identify suspicious activity on ikn, we may suspend your account pending investigation.

We at ikn use your game activity data to calculate your account balance, settle payouts, and generate your transaction history. We do not use your data to profile you or target you with personalized marketing. We do not sell your information to advertisers or data brokers.

Account security on ikn

We use your data to protect your account from unauthorized access and fraud.

Payment processing on ikn

We share payment data with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet to settle your transactions.

Legal compliance on ikn

We may disclose your data to legal authorities if required by law or court order.

Customer support on ikn

We use your information to respond to your support requests and resolve disputes.

Third-party processors and data location on ikn

We at ikn work with payment processors to handle deposits and withdrawals. These processors—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment—receive only the information necessary to complete your transaction. We do not share your full account data with payment partners.

Our ikn servers may sit outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. By using ikn, you consent to this data transfer. We maintain the same level of encryption and security regardless of server location.

We at ikn do not share your data with third parties for marketing purposes. We do not sell your email address, phone number, or game history to other companies. If we are acquired or merge with another company, we will notify you and give you the option to close your ikn account.

Your rights and data retention on ikn

You have the right to access your personal data on ikn anytime. Log into your account and view your profile, transaction history, and account settings. You can update your email address or phone number through your ikn account settings. If you want a copy of all data we hold about you, contact our support team.

We at ikn retain your account data for as long as your account is active. If you close your ikn account, we keep your transaction history for a reasonable period to comply with legal requirements and resolve disputes. We delete personal information like your phone number after a set period, but we retain encrypted transaction records indefinitely for audit purposes.

You have the right to request deletion of your ikn account. When you close your account, we stop collecting new data. However, we retain transaction records and payment information as required by law. We do not delete data if it is needed to resolve an ongoing dispute or legal matter.

Cookies and tracking on ikn

Our ikn platform uses cookies to keep you logged in and to remember your preferences. We use session cookies that expire when you close your browser. We do not use persistent cookies to track you across other websites. We do not use third-party tracking pixels or analytics that follow you outside ikn.

We at ikn use basic analytics to understand how users navigate our platform. This helps us improve the ikn user experience and fix technical issues. We do not use this data to profile you or target you with ads.

Contact us about our ikn privacy policy

If you have questions about how we handle your data on ikn, contact our support team. We respond to privacy inquiries in English. If you believe we have mishandled your personal information, you can file a complaint with our ikn support team or with the relevant data protection authority in your jurisdiction.

We at ikn update this privacy policy periodically. We will notify you of material changes via email or through a notice on our ikn platform. Your continued use of ikn after changes are posted constitutes acceptance of the updated policy.